Attribution

Incrementality

The additional impact of an ad

In short

Incrementality is the share of conversions that wouldn't have happened without an ad or campaign. It's measured with tests against a control group.

Also known as: incremental conversions, incrementality test

Incrementality describes how many additional conversions an ad or campaign brings, meaning conversions that wouldn't have happened without it. It's the counterpart to attribution: attribution says who gets credit for a conversion, incrementality says whether the ad caused it.

Example

A retargeting campaign is credited with 100 leads in the ad account. A test with a control group shows that 70 of those people would have inquired without the ads:

Incremental leads            = 100 - 70 = 30
Incrementality               = 30 ÷ 100 = 30%
Budget                       = $1,500
Cost per lead (platform)     = $1,500 ÷ 100 = $15
Cost per additional lead     = $1,500 ÷ 30 = $50

Where incrementality is often low

  • Brand search: Many clicks come from people who would have searched for you anyway.
  • Retargeting: The audience already knows you and was close to deciding.
  • View-through conversions: They're credited without a click, and some of them would have happened without the ad.

Incrementality in lead generation

In lead generation, measuring incremental leads isn't enough. What matters is whether they turn into additional customers. If you evaluate a test on leads, check later in your CRM how many leads from the test period were qualified and closed.

Common mistakes

  • Confusing attribution with impact: A high ROAS in the ad account doesn't mean the campaign brings a lot of additional revenue.
  • Adding up platform numbers: Several platforms often credit themselves with the same conversions.
  • Testing only once: Incrementality changes with budget, season and competition.

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Frequently asked questions

Attribution distributes conversions that happened across channels and ads. Incrementality asks how many of those conversions the ad actually caused. A campaign can get credit for many conversions and still add little.

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